Manager, Emergency Cash Recipient Experience (Remote)
GiveDirectlyRemoteGlobal health and wellbeingGlobal health and infectious diseaseManagementOperations
This role is on our board because we think it is an unusually effective way to spend a career. How we reason about it
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Why this is on the board
GiveDirectly transfers money to people in extreme poverty; whether it actually arrives after a disaster depends on who picks up the phone when a payment fails. This role builds that support system — the scripts, the quality control, the escalations — for all emergency programmes at once, so improvements carry through to every recipient rather than to a single call.
About the role
GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist , NPR , TED , and The Washington Post . We are one of Time100's Most Influential Companies of 2026.
Requirements
| Language | English is enough |
|---|---|
| Work authorisation | Unclear |
| Screening | Certificate of conduct or security screening required — Background checks and safeguarding screening required due to direct contact with vulnerable populations. |
| Where you work | Remote · Remote |
| Level | Mid level |
| Salary | Not stated |
| Posted | 6 August 2026 |
| Closes | No closing date given |
This takes you to the employer’s own site, where you apply.
What do you make of this?
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